What Do We Do with Your Information?
Zenvo website or app may collect various types of required information if a customer wants to place an order for the desired product he/she wants to buy using the website or app. When a customer purchases something from Zenvo through the website or app, as part of the buying and selling process, Zenvo will collect the personal information of the customer such as his/her name, contact number, delivery address and email address etc.. The company will receive, store and process this data for preparing customers purchased orders on the eCommerce site and will save it for any possible future allegation. Zenvo usually collects personal information such as customers' title, name, gender, date of birth, email address, postal address, delivery address, telephone number, mobile number, payment procedure and other similar kinds of information. When a customer browses Zenvo website or app, the system will automatically receive the computer’s internet protocol (IP) address in order to provide information that helps us to learn about the customer's browser and operating system. With customer’s permission, the company may send emails to him/her about our offers, campaigns, new categories and products, and other helpful updates.
Third Party Policy
Zenvo may pass customer’s details to other companies that it is affiliated with only for the purpose of providing better service toward customers. Zenvo may somewhat pass customer’s details to their agents and subcontractors to help with analyzing data and providing them with marketing or customer service assistance. The company may also use third parties to assist in delivering products to customers and to help them in collecting payments from them. In general, the third-party providers used by the company will only collect, use and disclose customer’s information to the extent necessary to allow them to perform the services they provide to the company. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information that the company is required to provide to them for customer’s purchase related transactions.
Security of Your Information
To protect customer’s personal information, Zenvo takes reasonable precautions and follows industry best practices in information security and documentation process to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If a customer provides credit card information to the company, the information is encrypted using secure socket layer technology. Although no method of transmission over the Internet or electronic storage is 100% secure, the company follows all PCI-DSS requirements and implements additional generally accepted industry standards. Zenvo may disclose customer’s personal information to the government authority if it is required by law to do so or if the customer violates the Terms of Service. Visit the Terms and Conditions page to learn more about the complete terms of service.